How to make a compliment or raise a complaint

Compliment

We are committed to maintain and improving standards and we actively encourage views and suggestions from students and other users to enable us to make improvements to our services.

If you have received a good level or service, please let us know about it by completing a compliment and complaints form or you can email directly to compliments@edinburghcollege.ac.uk

Complaint

If you are unhappy with any of our services, you can make a complaint by completing a compliment and complaints form and returning to complaints@edinburghcollege.ac.uk. If you experience difficulties in completing the form, you can e-mail your complaint directly without completing the form.

You can also call the Complaints Handling Co-Ordinator on 0131 297 8662.

Please see Complaints Handling Procedure A Guide for complainants for full information on our complaints procedure and how to make a complaint.

Report Hate and Misogyny Incidents to Edinburgh College

Edinburgh College is committed to equality of opportunity and to a culture that respects difference. We are committed to providing an inclusive ethos and environment, where everyone feels welcome, safe, supported and respected.